How do I sign up?

Book through UDIO on this link: https://kowhai-swimming.ud.io

If you want to book a child, it is best that you get in contact with us or book an assessment through the above link so they are placed in the most appropriate group.

What is UDIO?

Udio is a cloud-based management software specifically designed for swim schools to streamline operations, including class scheduling, bookings, payments, and customer communication.

When can I sign up?

Lane Swimming Bookings 

You can book lane swimming sessions up to 30 days in advance. Bookings close 12 hours prior to each session to allow us time to arrange pool staffing accordingly.

Learn to Swim and Squad Swimming Bookings

Students are enrolled on a term-by-term basis. If you join partway through the term, fees will be charged on a pro-rata basis. Prior to the end of each term, we’ll be in touch to confirm whether you’d like to continue. Unless we receive a cancellation request, your child’s enrolment will automatically roll over into the next term.

Can I arrange a payment schedule?

Yes, you can. Please email finance@kowhaisimming.org

At what age can my child start swimming?

We start 'learn to swim' lessons from 5years old. 

How much is the annual membership fee?

We have a $25 annual membership fee per family, which helps to cover the cost of running the club. 

Payment methods

Currently, we use Stripe for payments. You can use credit or debit cards.

Costs

Lane Swimming Weekly pass unlimited sessions - $18  per week (charged weekly - automatic payment from the card, each Saturday for the following week.  1 month notice)

Lane Swimming Casual pass - $9.50 

Learn to swim  - $22 per 30-minute session (charged termly)

Mini Squad - $22 per 45-minute session (charged termly)

Squad Swimming 1 x per week - $15 per week (charged termly)

Squad Swimming 2 x per week - $25 per week (charged termly)

Do you offer make-up lessons?

Yes, we offer two opportunities in the term to do a make-up lesson. You will need to email admin@kowhaiswimming.org to book these in.

I sent an email a day ago and haven’t heard back?

We are sorry if there is a lag in our getting back to you. We have minimal admin support, and we aim to reply to most queries within 48 hours. Thank you for being so patient.

My children have different lesson times, can they swim in the pool while their sibling is in their lesson?

No, we can’t allow free play in the pool during lessons. Please ensure you have something to help entertain any little ones who have to wait around.

What is Kowhai’s relationship with Mahurangi Pool?

Kowhai Swimming has a long-standing relationship with Mahurangi College. We pay yearly fees for the use of the pool outside of the school’s requirements.

I’m really passionate about providing swimming opportunities to the community, can I get involved?

Absolutely! We welcome any new ideas and faces to help us in many aspects. Please feel free to reach out to the committee at admin@kowhaiswimming.org.

Do you have a competition squad?

Not at this stage, but it is something we would love to provide in the near future.

Is Kowhai Swimming for profit?

No we are a not-for-profit whose purpose is to provide swimming opportunities to the Mahurangi area.

Why do you need pool supervisors?

Under New Zealand health and safety laws, we are required to provide reasonable steps to create a safe environment for those who use the facility under our watch. We made the decision to employ pool supervisors in order to keep providing lane swimming opportunities to the community.

Can I come and swim with my family during lane swimming times?

At this stage, we don’t offer family swim opportunities, but it is something we are considering in the future.

I want to hire the pool, can I do that?

Yes, we do hire the pool out to community groups and businesses in the area. Please feel free to reach out to us at admin@kowhaiswimming.org. This is subject to avaialbility.

Is the pool available during school hours?

No, we share the pool with the college, and it is used during school hours.

Where can I park?

You may park on school grounds only between 3.30 pm and 7.30 am. If you are outside of these times, please park on the road, especially for those lane swimming at the later morning sessions.